Services

Awards

Bolt-On

Consulting

Every business must optimize their workforce to lower labor costs and maintain industry competitiveness, while complying with complex regulations and labor contracts.

 

BlueTree, with it’s unparalleled industry experience and comprehensive capabilities, provides consulting services in the area of Workforce Management and Optimization. By using industry best practices and KPIs, our skilled analysts can help you select and implement the systems and technologies that best fit for your organization.

 

BlueTree’s workforce management and optimization consulting team has a perfect mix of business knowledge, technical skills and implementation experience that enables us to understand and anticipate the strategic challenges you face during a global upgrade or implementation. With offices in India, Singapore and Indonesia, and operations across 16 countries, our team of workforce management experts can guide the organizations to setup the right kind of Workforce Management process, and help the organization multifold its profit through high process optimization.

Typically, BlueTree’s workforce management consulting engagements include the following components

  • Workforce management implementation and adaption
  • Workforce benchmarking analysis
  • Enterprise performance management
  • Workforce management process improvement
  • Business transformation analysis
  • Technology evaluation and selection
  • Service delivery model design
  • Governance structure
  • Change management and training

Implementation

In any organization people are the biggest asset but and it is important that these resources are managed effectively. In a constantly expanding, demand-led market it is vital to remain competitive and deliver excellent customer service.

 

The workforce management space has grown from basic Time and Attendance and Labor Scheduling to a complex suite of products focused on supporting end to end Workforce Management processes including Budgeting, Labor, Standards, Scheduling, Time Management, Task Management, Absence Management, Analytics etc.

 

BlueTree's Workforce Management solutions helps organizations streamline their workforce management processes and remain efficient, productive and flexible. With a flexible accruals engine, time-off request workflows, real-time customizable reporting, and employee and manager self-service, BlueTree helps organizations make better business decisions and control labor costs, thus helping them retain their competitive advantage.

Our services include:

  • Definition of requirements and project planning
  • Solution design
  • Custom configuration and customization
  • Application development, testing and modernization
  • System installation and go-live
  • Maintenance and support

Support

In today’s constantly changing business environment, it is imperative for organizations to keep up and address the newer business challenges and suite the changing needs. Support and Maintenance operations are important elements that enhance and extend the life of various workforce management applications.

 

BlueTree’s support analysts are highly trained specialists who have extensive support experience, strong technical knowledge and comprehensive capabilities. If you have issues with Time & Attendance Management, Schedule Management, Leave Management, Absence Management , we work with you to find the best resolution.

 

BlueTree’s Workforce Mangement services are designed to help organizations increase system efficiency, reduce system downtime, drive high-performance and extend application life.

Reporting

When it comes to optimizing an organization’s workforce, reporting plays a critical role in enabling organizations to identify trends and report time, attendance, and expenses to reach operational and cost efficiencies.

At BlueTree, we understand the importance of running comprehensive workforce management reports. Our real-time analytics and intuitive SSRS reports help organizations identify non-performing projects, reduce employee downtime, and control expenditures while increasing revenue. With the support of Microsoft SSRS reporting tool, BlueTree delivers the data you need in the format you prefer, thus helping you make better decisions for your business

Upgrade

 In today’s fast paced economic environment, having workforce management software is vital for successful business. Keeping the software up-to-date is an equally important activity. Managing upgrades helps organizations ensure that the system is at the right release levels and modules to give the functionality require.

 

BlueTree’s Workforce management application upgrade services help our clients to implement the right version of WFM to meet market dynamics and operating goals.

 

BlueTree’s extensive business process validation enables organizations to successfully execute upgrades across the WFM application land scape with minimal business disruption. Our team deploys technology changes quickly by minimizing manual tasks and validating that business processes will perform as expected. This enables organizations to streamline and shorten upgrade projects for various WFM applications ensuring quality.

Change Management

We see changes across industries and organizations—and people within the organization also need to change equally fast to keep up with the changing IT landscape. The main objective of change management is to define and implement procedures and/or technologies to deal with changes in the business environment and to profit from changing opportunities

Our Awards

"Trailblazing Reselling Partner - 2016"

At recently concluded KronosLIVE -2016, Kronos recognized BlueTree’s continued focus on Kronos practice, 3rd time in a row. KronosLIVE is an event series that offers the latest insights into how Kronos workforce management solutions help organizations manage their most strategic asset – their workforces.

"Services Partner of the Year - 2015"

At Kronos Live held in Mumbai, BlueTree was awarded the “Kronos Services Partner of the Year” . The award was presented by Kronos Asia Pacific Head Mr.Neil J Solomon and Kronos India Country Head Mr.James Thomas to CEO of BlueTree Mr.Krishna RK

"Services Partner of the Year - 2014"

The award was presented by CEO of Kronos Mr.Aron Ain and Kronos India Country Head Mr.James Thomas to CEO of BlueTree Mr.Krishna RK. Kronos recognize partners for their continued focus, strong Kronos practice, leadership and the unique services that help customers find innovative solutions to more effectively manage their workforce.

Workforce Management Bolt-On

Distraction at the office is hardly new. Even though digital technology has led to significant productivity increases, the modern workday seems custom-built to destroy individual focus.

On a daily basis, how much time does an employee spend on answering a text, taking a personal phone call, glance at the Facebook or Twitter messages popping up in the corner of one’s screen, crosstalk with colleagues, pointless meetings, etc.? If the company has an 8 person team and each of them spends an hour day on the above activities, that’s a whole employee wasted!

 

A recent study on digital distractions showed employees are interrupted—or self-interrupt—roughly every three minutes, with numerous distractions coming in both digital and human forms. Once thrown off track, it can take some 23 minutes for an employee to return to the original task.

 

Measuring the employee productivity has been one of the biggest concerns of IT organizations globally. It is indispensable to calculate the cost to the organization with regard to the estimated effort. Apart from the actual work done, there a number of other activities like inappropriate meetings, crosstalk with colleagues, social media interactions, personal phone calls, etc. that go unaccounted for. All these activities create a false perception about employees being productive


BlueTree MyWork is an employee productivity monitoring solution integrated with WFM workforce management system that closely tracks the activities of employees and helps optimize their time at office better.  BlueTree MyWork covers the gaps in the employee productivity monitoring of white collar employees by integrating with WFM, where WFM enables Time capture, Schedule and Absence management. 

 

BlueTree MyWork is a powerful business tool dedicated to track and monitor employee activity while logged into company network.

What we do?

Web activity monitoring

Using BlueTree MyWork, employers can track what all websites are being accessed by an employee and can log how long the employee was on that particular website. BlueTree MyWork enables managers to define role based access to specific tools and websites on deviating from which, an automated alert pops up and warns the employee telling they are trying to access a restricted website.

Application monitoring

Monitor employee’s PC based activities with BlueTree MyWork. All the activities that originate from the desktop and applications that are not accessed through the internet are also monitored. You can track when documents are opened, what applications are being accessed, for how long an employee has been working on that application etc.

 

Inactivity monitoring

BlueTree MyWork not only monitors employee productivity but also monitors the inactivity of an employee. The software can see if an employee stays for a while on a single website / application, which may indicate idle sitting at their desk. BlueTree MyWork also lets you track employee attendance, so you can see how much time employees devote to their work and when they are showing up and leaving work.

Alerts and Notifications

BlueTree MyWork warns the employees with automated pop-up alerts and notifications every time the employee tries to access a restricted website or has been idle for more than a stipulated time period. The manager also gets a detailed report with all the employee activities and inactivity.